Playstation 5: Faulty controllers now occupy the courts

Sandra Loyd

Playstation 5: Does Sony’s Dual Sense Controller Have A Problem? (Photo: Girts Ragelis /

Some Playstation 5 owners complain of problems with Sony’s new dual-sense controller. In the US, the Japanese video game giant is now facing a class action lawsuit.

In the social networks, some owners of the Playstation 5 report that the analog stick of the dual-sense controller moves the character in one direction even if it is not touched. Many Nintendo Switch owners have had similar problems in the past. In the United States, the law firm Chimicles Schwartz Kriner & Donaldson-Smith has now filed a class action lawsuit against Sony on behalf of some of the victims.

In the lawsuit, it says it is that the dual-sense controller is defective. “This defect significantly disrupts the game and thus impairs the core functionality of the dual-sense controller,” said the plaintiff. Sony is accused of having known about the problem, as some customers had apparently already complained about the previous model, and the new controller, according to the lawyers, uses “practically the same analog components”.

Controller problems: Class actions are also pending against Nintendo and Microsoft

Chimicles Schwartz Kriner & Donaldson-Smith had 2019 a class action lawsuit has already been filed against Nintendo over problems with the analog sticks on the Switch console. The court referred this claim to an arbitration tribunal, but did not dismiss it in principle. In Europe, the European Commission has been dealing with the problems with the Nintendo controllers since January 2021.

In April 2020, due to problems in the USA also filed a class action lawsuit against Microsoft at the Xbox Elite controller. Again, the prosecutors argue that it is a long-known hardware problem. Like Nintendo, the Windows group is pushing for the dispute to be handed over to an arbitration tribunal.

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